Zaruri Mart – Order Cancellation Policy
Customers may cancel an order before it has been processed or shipped.
Before Shipment
Orders can be cancelled without any cancellation charges if they have not yet been dispatched.
After Shipment
Once an order has been shipped, it cannot be cancelled. Customers may request a return according to the Return & Refund Policy if eligible.
Cancellation by Zaruri Mart
Zaruri Mart reserves the right to cancel an order in situations including but not limited to:
- Product is out of stock
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete or incorrect customer information
- Payment verification failure
If payment has already been received for a cancelled order, the applicable refund will be processed using the original payment method or another mutually agreed method.
Contact
For cancellation requests, customers should contact Zaruri Mart customer support as soon as possible after placing the order.